REVIEW / Popcorn Hour A-400 Media Centre With Good Jukebox Software

Store Available Price £
Pixmania 245.00 See offer 275.00 See offer  
262 readers want this So do I!
Add to favorites
Jump to...
Régis Jehl Published on February 4, 2013
Translated by Catherine Barraclough
This is an archive page, the content is no longer up to date.


  • Connections (HDMI/composite/optical/coaxial) 1 / 1 / 1 / 1
  • Hard drive bay (2.5''/3.5'') yes / yes
  • WiFi no
  • Ethernet 1 Gbit/s
  • DVB-T tuner no
  • Chip
The Popcorn Hour A-400 is the first model in a fourth generation of media centres from Syabas. The firm has long been a heavyweight in the market, but can Syabas and the Popcorn Hour brand still keep things fresh and bring innovative new ideas to the table? In that respect, this 2013 model has everything to prove.

As we outlined in our first hands-on with the PCH A-400, this media centre has an all-metal casing. The finish is very good quality and cooling is entirely passive (there's no fan). A 3.5" or 2.5" hard drive can be slotted into a built-in rack (with the disk laying flat), although seeing as you need a special key (supplied) to remove the rack before screwing the disk in place with a screwdriver, this system isn't hugely practical.

The remote control (infra-red) hasn't changed much compared with the one supplied with previous Syabas media centres. It's therefore as excellent as ever and has handy backlit buttons. Note that you can also control this Popcorn Hour media centre using the NMJ Navigator app, available to download free for iOS and Android, but this only works with files managed via the built-in NMJ multimedia jukebox software.

A Nice Interface, But Nothing New

Although not everyone's a fan of the NMJ jukebox manager, we like it for its user-friendliness. This software makes a catalogue of all the files on your media centre (music, videos, photos) and then displays them as a wall of thumbnails. The tag data contained in audio files can be used to browse music by categories such as album, artist, date, etc. but you'll need to make sure that your files are tagged properly. You'll also need to add album covers because these aren't retrieved automatically online. The real strong point of the NMJ jukebox is the video section, as movie posters/DVD covers for films and TV series are automatically retrieved online, along with plot summaries and cast lists.

Popcornhour pch a 400 movies1 s Popcorn Hour A-400 Media Centre review

Popcorn Hour A-400 Media Centre review Popcornhour pch a 400 movies3 s

This time though, we found that the media jukebox left us wanting more. The manufacturer hasn't added anything new to this year's version, with no noteworthy changes or extra functions. The only real difference here is that the more powerful processor in the Popcorn Hour A-400 makes browsing through the system slightly smoother and surfing through your content slightly faster. That's all.

However, we can think of plenty of things Syabas could have done to make its NMJ jukebox even better. How about automatically retrieving album covers? What about offering several skins for different jukebox layouts? Or why not rework the section for TV series, seeing as you still have to press the remote four times to launch the latest unseen episode from a given series? We would also have liked to see a kind of "constant content monitoring" system, so that each new file added is automatically displayed in the jukebox—in the A-400 you still have to manually launch a search for new files to get the latest additions to show up in the wall of thumbnail tiles.

Note that a more simple interface based on file directories and file names in text only is on hand if you'd rather just cut to the chase.

Popcornhour pch a 400 series2 s Popcorn Hour A-400 Media Centre review

Good Multimedia Player, But Still a Few Bugs

It's not too surprising to see that all the current multimedia file formats are supported here. With the Sigma Designs SMP8911 video processing chip onboard, the Popcorn Hour A-400 can play ripped 3D Blu-ray files and 3D videos in MKV and MK3D containers (SbS, TaB in Full HD). DTS HD MA and Dolby TrueHD are supported and can be decoded directly by the device or bitstreamed to an external amp.

The new chip brings with it Sigma's VXP video engine. Note that there's no way of deactivating this, but it upscales SD sources with slightly better quality than usual.

On top of that, there's the usual host of extras that we're always pleased to see in Popcorn Hour media centres, including options for managing audio lip-synch and subtitles, an autoframerate function (for 24p in particular), replacement menus for ripped Blu-ray discs (BD-Lite) and a system for flagging videos you've already watched.

In our tests, we noticed a few bugs in this media centre that really need fixing (see inset, below). For example, we found that the audio signal cuts out when you use the fast-forward function. To get it back again you have to rewind for a few seconds.

We noticed some pretty heavy latency when changing audio tracks or activating subtitles. And subtitles have the annoying habit of staying onscreen for a bit too long at the end of a sentence. Finally, the autoframerate function currently doesn't work with 3D movies and we experienced a few tiny audio cut-outs with Dobly TrueHD soundtracks.

Plenty of Connections, Decent Networking Speed

The Popcorn Hour A-400 has a good range of connections, with HDMI 1.4, composite, component, optical and coaxial audio/video outputs. An SDHC card reader and a USB 2.0 host port are on hand for access to multimedia files on memory cards or external storage peripherals.

Popcorn Hour A-400 Media Centre review Popcornhour pch a 400 music2 s

Popcorn Hour A-400 Media Centre review Popcornhour pch a 400 apps s

The A-400 can be connected to a network via Gigabit Ethernet. You can therefore transfer files from a networked computer onto the device via FTP or a file manager. Data transfer speeds are up by about 20% on last year's 300-series model, reaching around 25 MBps. Streaming therefore works just fine, even with heavyweight video files.

Note that a small Popcorn Hour application store can be accessed via the A-400. This, however, remains pretty limited in terms of choice, and is mainly geared up for North-American users rather than European users. There's no sign of certain favourites like Deezer or Spotify, for example.
Red Card for Syabas!
Syabas was clearly in too much of a rush to out its latest media centre. As a result, when the A-400 launched it was ridden with bugs, which severely annoyed users. Firmware updates (automatic) have since been released in succession and have thankfully put right most of the problems. However, we don't think it's acceptable to release a product that's clearly not finished. Red card for Syabas! Paying customers are NOT beta testers!

So why were there so many bugs win the first place? Well, Syabas decided to use a new-generation chip in the A-400—the Sigma Designs SMP8911—which means the firm couldn't just rely on tech and developments already made with its previous-generation media centres. Making the device stable was therefore a pretty big job. However, it would have been wise to wait for the firmware to mature a bit more before releasing the device.

We can only hope that Syabas will continue to take the steps necessary to make the Popcorn Hour A-400 perfectly stable and as bug-free as possible.


  • Multimedia compatibility
  • 3D support
  • Jukebox interface as pleasant as ever
  • Free remote control app for smartphone and tablet


  • A few teething troubles: paying customers shouldn't end up as beta testers
  • Interface hasn't evolved since previous product generation
  • HDD rack design isn't practical


Could the shine be starting to wear off Popcorn Hour? All that's really new in the A-400 is 3D support and a video processor that's more at ease with SD upscaling. There's been no change to the interface and—worse still—Syabas seems to have mistaken its first customers for beta testers!
5 Popcorn Hour A-400 DigitalVersus 2013-02-04 12:00:00


Store Available Price £
Pixmania 245.00 See offer 275.00 See offer  
Add to favorites

USER REVIEWS (0) 2.4/5

No users have reviewed this product yet. Post a user review